Find a doctor Accommodation Find us on Map
Ambulance 0361-352-1600 | Career | Education | Conference & Events | Contact Us
Health City Logo A total health care solution
Visitor Policy Hero

Visitor Information & Guidelines

Helping visitors support their loved ones safely and comfortably while maintaining a secure, healing environment for all patients at Health City Hospital

Schedule Guide

Visiting Hours (Week Days)

To ensure our patients receive the rest they need while staying connected with loved ones, please adhere to our visiting hours. Attendants and visitors are requested to plan visits accordingly.

Time Slot Session Applicable Floors
12:00 - 1:00 PM Morning All Floors
5:00 - 7:00 PM Evening 5th Floor, 6th Floor
6:00 - 7:00 PM Evening 3rd Floor, 4th Floor

Dos for Visitors

  • Visit patients only during the official visiting hours of the hospital.
  • Ensure only one adult visitor attends the patient at a time. Others may wait in the designated waiting area.
  • Wear gown, change footwear or wear shoe covers before entering ICUs and other restricted areas (other than general wards).
  • Follow instructions given by the nursing staff before entering restricted areas.
  • Wash your hands or use hand rub before and after visiting the patient.
  • Ensure only one attendant (male or female) stays with the patient.
  • Collect the Attendant Pass from the Admission Desk after admission confirmation. This may be checked by security personnel.
  • Collect the Visitor's Pass from the Admission Desk before visiting. This will be verified by security at the floor entrance.
  • Seek help from on-duty officers in case of any queries.

Don'ts for Visitors

  • Do not visit outside of designated visiting hours.
  • Do not bring children below 10 years into the hospital.
  • Do not enter ICUs or restricted areas without proper protective gear (gown, shoe covers, etc.).
  • Do not bring outside food into the hospital unless permitted by the hospital administration.
  • Do not smoke, consume tobacco, or offer tips to hospital staff.
  • Do not make loud noises that may disturb patients or others.
Doctors Chat (WhatsApp) International
Chat with us